Pricing — Flat Monthly, No Percentage Fees on Direct Orders

You pay a predictable monthly plan and a fixed dollar amount per completed phone order. Never a percentage of the ticket, and never a fee for a call that didn't turn into business.

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All prices in CAD, per restaurant location · Cancel anytime

Plans

Choose Ordering, Reservations, or Both

There are no percentage fees on direct orders, and direct online orders are included at no additional Resto-Reso order fee on Starter, Growth and Complete.

Starter
$55/month
+ $0.95 per completed phone order
For up to 150 completed phone orders per month.
  • AI phone ordering available 24/7
  • Unlimited direct online orders — no additional order fee
  • One pickup menu for online and phone orders
  • Live order dashboard, SMS confirmations and alerts
  • No percentage fees on direct orders
Approximately $198 at the 150-order plan limit
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Most Popular
Growth
$85/month
+ $0.85 per completed phone order
For 151–300 completed phone orders per month.
  • Everything in Starter
  • Lower completed-phone-order rate
  • Unlimited direct online orders — no additional order fee
  • Customer and restaurant SMS notifications
  • No percentage fees on direct orders
$340 at the 300-order plan limit
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Reservations
$199/month
per restaurant location
Never miss another reservation call.
  • Up to 120 eligible AI-handled reservation calls
  • $0.90 per additional eligible call
  • Books, modifies and cancels reservations by phone
  • Owner, manager and front-of-house dashboard
  • Confirmations, booking alerts and walk-in support
$199 flat covers your first 120 eligible calls each month
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Complete
$249/month
+ $0.85 per completed phone order
Reservations, AI phone ordering and direct online ordering in one system.
  • Everything in Reservations + direct ordering
  • Up to 120 eligible reservation calls
  • Completed phone orders at $0.85 each
  • Unlimited direct online orders — no additional order fee
  • One menu and one dashboard for orders and reservations
$504 at 300 orders + 120 reservation calls
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You're billed only for completed phone orders and eligible reservation calls — general questions, abandoned calls, spam, wrong numbers and calls that don't result in an order aren't counted. Above 300 completed phone orders per month, custom high-volume pricing applies.

Direct Pickup Launch and Setup

$150 one time per restaurant location

We configure your direct ordering and reservation experience so the restaurant is ready to launch.

  • Restaurant hours and contact information
  • Direct pickup menu configuration
  • Pickup and delivery rules
  • Reservation policies
  • Table and seating configuration
  • AI phone assistant configuration
  • Call-flow testing
  • Order and reservation dashboard setup
  • Staff onboarding
  • Website order-button guidance
  • Google Business Profile pickup-link guidance
  • Direct-order QR code
  • Takeout-bag insert assets

No technical team or new hardware is required.

Billing

What You Are — and Aren't — Billed For

The most common question we get is what actually counts. Here it is in plain terms.

Call or orderBilled?
A phone order captured and sent to your kitchenYes — one completed phone order
A reservation booked, changed or cancelled by phoneYes — one eligible reservation call
An order placed on your direct online pageNo — no additional order fee
"What time do you close?"No
A wrong number or a spam callNo
A caller who hangs up before orderingNo
A call escalated to a human because the AI couldn't handle itNo — if it didn't result in an order or booking
The short version
  • Flat monthly plan, fixed per-order fee — never a percentage of the ticket.
  • You're billed for outcomes, not for the phone ringing.
  • Direct online orders carry no additional Resto-Reso order fee on Starter, Growth and Complete.
  • Plan limits are volume tiers, not a ceiling on your bill — past 300 completed phone orders a month, we quote custom high-volume pricing.
Compare

Why a Fixed Fee Beats a Percentage on Pickup

The difference isn't just the rate — it's that a percentage grows with your ticket while a fixed fee doesn't.

On a percentage model, a $30 pickup order and a $90 pickup order cost you wildly different amounts to process, even though the work is identical. On a fixed per-order fee, they cost the same. That difference compounds fastest on exactly the orders you most want — large family pickups and repeat regulars with big tickets.

It also means you don't have to inflate your direct pickup prices to protect your margin, which keeps you looking competitive to the customer comparing options.

See the full direct pickup vs delivery apps breakdown →

FAQ

Pricing Questions, Answered

What counts as a completed phone order?
A completed phone order is an order successfully captured by the AI phone assistant and submitted to the restaurant. General questions, abandoned calls, spam, wrong numbers and calls that do not result in an order are not billed as completed orders.
What counts as an eligible reservation call?
An eligible reservation call is one the AI handles that results in a booking, a modification or a cancellation. Questions, wrong numbers, spam and abandoned calls are not counted against your 120 included calls.
Is the plan limit a spending cap?
No — it's a plan limit, not a cap on your bill. Starter covers up to 150 completed phone orders per month; past that you move to Growth. Growth covers up to 300; above 300 completed phone orders per month, custom high-volume pricing applies.
Are direct online orders charged per order?
No. Direct online pickup and delivery orders are included at no additional Resto-Reso order fee with Starter, Growth and Complete. They are not included with the Reservations-only plan.
Do you take a percentage of my orders?
No. There are no percentage fees on direct orders. You pay a flat monthly plan fee plus a fixed dollar amount per completed phone order, regardless of the order total.
What does the $150 setup include?
The one-time $150 setup includes menu configuration, restaurant rules, AI phone assistant setup, call-flow testing, dashboard setup, staff onboarding and direct-pickup launch materials.
Am I locked into a contract?
No. There is no long-term contract and you can cancel at any time. Prices are in Canadian dollars and apply per restaurant location.
How do customers pay for their orders?
Customers pay the restaurant when they pick up their order or when the order is delivered. Resto-Reso does not currently process online customer payments.
Which plan should I start on?
If you mainly want to stop losing takeout calls, start with Starter and move to Growth when your completed phone orders pass 150 a month. If reservations are the pressure point, take the Reservations plan. Complete is for restaurants that want both in one system.

Not Sure Which Plan Fits?

Tell us your call volume on a 15-minute demo and we'll tell you which plan makes sense — including if the answer is none of them yet.

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Keep Reading

AI Phone OrderingWhat the per-order fee actually buys you. AI ReservationsFlat monthly reservations with no per-cover fees. Direct Online OrderingIncluded at no additional order fee. vs Delivery AppsFixed fee versus a percentage of every ticket.